Public Records Access

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          In July of 2016, Gov. Charlie Baker signed a bill, Chapter 121 of the Acts of 2016, "An Act to Improve Public Records".  This Bill takes effect on January 1, 2017.  The Act inserts a new section 6A into G. L. c. 66 (the Public Records Law) that requires for the first time that each municipality designate one or more Records Access Officers (RAO's) to assist records requestors, to coordinate responses to requests and to prepare guidelines for access to public records held by the municipality. 


Listed below are the Record Access Officers (RAO) for the Town of Mendon:

Department Record Access Officer Email Phone Records On File
Town Clerk
Margaret Bonderenko (508) 473-1085
  • Business Certificates
  • Boards & Committee Records
  • Contracts
  • Departmental Records 
  • Dog Licenses
  • Elections & Voter Registration
  • Ethics
  • Historical Records (Births, Marriages, Deaths)
  • Meeting Postings, Agendas, and Minutes
  • Town Meetings
Public Safety Department
Andrea Bicki (508) 478-2797
  • Police Dept. Records
  • Fire Dept. Records
  • Accident Reports
  • Crime/Incident Reports
Board of Selectmen
Laura St. John-Dupuis (508) 473-2312
  • Board of Selectman Records
  • Meeting Minutes
  • Boards & Committees Departmental Records,
  • All other requests

All written requests for public records should be addressed as follows:

Town of Mendon
ATTN: Public Records Request
20 Main St.
Mendon, MA 01756



**Please note, Mendon/Upton Schools and Blackstone Valley Tech High School are separate legal entities from the Town.  Requests for their public records should be made using the contacts below:
Mendon Upton Regional School District
ATTN: Public Records Request
150 North Ave.
Mendon, MA 01756
Phone: (508) 634-1585
Blackstone Valley Regional Vocational
Technical High School
ATTN: Public Records Request
65 Pleasant St.
Upton, MA 01569
Phone: (508) 529-7758



Links to Mendon Public Records Currently Available Online:



The Public Records Act also provides for the following:

  • Agencies and municipalities are required to designate 1 or more Records Access Officer (RAO). The contact information for the RAO(s) must be posted conspicuously, including on the agency's or municipality's website, if available. (see above)  
    • The RAO has a duty to:
      • Coordinate the agency's or municipality's response to requests for access to public records;
      • Assist individuals seeking public records in identifying the records requested;
      • Assist the custodian of records in preserving public records; and
      • Prepare guidelines that enable requestors to make informed requests.
  • Records must be provided to the requestor in an electronic format unless the record is not available in that format or the requestor does not have the ability to receive or access the records in a usable electronic format. 
  • As of 1/1/17, RAO's will be required to provide on a searchable website, electronic copies of commonly requested records, including: final opinions, annual reports, meeting minutes, agency budgets.  Municipal RAO's will be required to post commonly requested records on their municipal websites, to the extent feasible.  

Response Time & Fees:

  • The Supervisor of Records' Public Access Regulations allowing records custodians to charge 5 cents for black and white paper copies or computer printouts of public records for both single and double-sided sheets was codified and will remain effective with the new law.
  • Beginning January 1, 2017, a RAO must permit inspection or furnish a copy of a requested public record within 10 business days following receipt of the request. RAO's may petition the Supervisor of Records for an extension if they are unable to grant access to the requested public records in this time period.
  • Beginning January 1, 2017, if a response to a public records request requires more than 2 hours of employee time, a municipal RAO may assess a fee of the hourly rate of the lowest paid employee with the skills necessary to search for, compile, segregate, redact or reproduce a requested record. However, the fee shall not exceed $25 an hour, unless approved by the Supervisor of Records. Municipalities with populations of 20,000 people or fewer will be permitted to charge for the first 2 hours of employee time.

‚ÄčAdministrative Appeals & Attorney Fees

  • As of January 1, 2017, if an agency or municipality fails to comply with a requirement of the new law, the requestor may file an appeal with the Supervisor of Records who will then issue a determination on the public status of the records within 10 business days of receipt of the request for an appeal.
  • Under the new Public Records Law, if a requestor prevails in a court action against an agency or municipal RAO, the court may award the requestor attorney fees or costs. 



Below are some additional links:  

** Please note that some of the attached websites are not up to date.  As soon as the Secretary of States websites are updated, these will be updated.