What do I do if I have a question about my bill?

Please contact the Water Commission with all billing inquiries.  If you believe there is a problem with your meter or your bill please contact us ASAP.  Please note that along with 14% interest there is a $25 late fee for bills past due, and an additional $50 penalty fee for bills 16 days past due.  

Water Bills can be paid at the Treasurer/Collector's office during business hours or mailed. CLICK HERE for hours/address. Online payments for water bills is not available at this time. Please note that there is often a delay associated with "bill-pay" services offered by many financial institutions.  Payments made this way may take a week to clear.  Please allow sufficient time for all payments to arrive by the due date.   

Email - watercom@mendonma.gov

Phone - 508-473-2547